Technical Support and Advice Services

VITAL offers its members a full ICT Support Service outlined in the Technical Support Agreement document below:

Technical Support Agreement Document

Upon signing up to Contract Agreement VITAL will then supply the following services:

• Initial ICT Health check and Audit
• Create a full report within 10 working days on:
  • Current state of ICT environment
  • Any current problems outlined
  • Any future problems or possible future problems outlined
  • Solutions available
  • Initial Support required
• Full ongoing technical support service.

A Consultancy service is also available if required covering:

• Future plans
• Development advice
• Equipment retailers and their prices
• Training recommendations for staff members
• Website Creation and Set up.

A support and consultancy services is still available to organisations/groups who do not wish to sign up to the Technical Support agreement but at a more substancial cost.

If you would like further details on how to apply then please contact Derek Emanuel on 01685 353914 or e-mail vital@vamt.net