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Commonly Asked Questions
on ICT for the Voluntary Sector
Answered Here !

 

 

 

 

 

How Can We Help You?

Making ICT (Information Communication Technology)work for your organisation and not fitting your organisation around your ICT.

You have some money from some funding you have recently received so you rush out and buy some ICT equipment. You then try and fit your business around the equipment you just purchased, whereas you should have assessed your organisations needs then purchased the relevant equipment.
This is a common problem with Voluntary Organisations but with a little help and advice from VITAL we can make ICT work for your business.

Budgeting for ICT

ICT is not an 'add on' it is an essential part of how your organisation works and develops, so why don't you budget for it?
Voluntary Organisations often do not budget for their ICT support. When things go wrong or start to fail you either spend to much money trying to resolve the problem or use a friend of a friend who knows a little bit about computers. In both cases this can be frustrating for the individuals concerned and can have a profound affect on your business.

VITAL can give you advice on how to budget for your ICT and also provide you with an affordable solution.

Purchasing Equipment & Software

Without the proper expertise and knowledge, purchasing ICT equipment and software can be a time consuming and complicated process, from finding the best deals with the limited funds available, to actually purchasing the right product.

VITAL can help you with purchasing the correct and most affordable equipment and software.

Backups

You back up your data to either:

1. Another area on your PC

2. Another pc or device in your office.

But what happens if there is a fire in the building ? You lose everything !

Vital can give you the correct help and advice on how to back up your data safely and correctly.

Security (Viruses & Spyware etc.)

I purchased an antivirus/antispyware guard with the pc but the product trial period or previous licence has expired. I cannot afford or forget to buy a licence or licences. Your pc or IT/network environment becomes drastically slow, becomes completely unworkable or even worse fails entirely.

Vital can give you help and advice on how to install a full security solution to keep your equipment safe.

Internet Use

Fed up with pop ups when you are surfing the internet or not sure what service your ISP(Internet Service Provider)is providing you with whilst still paying them every month.

VITAL can help you find out what you are paying for and advise you on any other Internet queries you may have, as well as stopping those annoying pop ups.

General Maintenance

Just as you wouldn’t drive a car for long without regular oil changes, filling up with fuel or an annual service, so a computer needs a bit of tender loving care and attention. Looked after properly, it will give you years of service, run smoothly when you need it to and make your life easier.

But who needs more responsibility?

VITAL can help you set up an automatic maintenance schedule, to keep your PC running as smoothly as possible.

Websites

If you are not tapping into the Internet market to promote or further enhance your organisations/groups presence then you are missing out.

VITAL can provide you with an affordable solution to build and set up your very own website on the Internet.

E-mail

Fed up with loosing e-mails, not able to open or send attachments or just need a free e-mail account setup.

VITAL can give you help and support to configure your e-mail accounts or just give you some handy tips.

 

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